Scheduling Assistant
Full Time @ABC of NC Child Development Center posted 18 hours ago Email JobJob Detail
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Job ID 96339
Job Description
Job Summary:
Serves as the central point of contact regarding the daily schedule for all ABC of NC campus services, including vendor services for clients, staff, and service partners; schedules meetings for executive and clinical staff; and approves and tracks staff time off requests.
Key Responsibilities:
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Supports the Operations Coordinator with developing, maintaining, and updating the ABA therapy, school, and all partners’ (occupation/physical therapies, speech, and academic tutoring) schedules for staff and clients in advance.
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Effectively manages and communicates last-minute schedule changes Monday- Friday, starting as early as 6:30 am, and maintains the schedule for staff and clients throughout the day.
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Supports the Operations Coordinator with approving, denying, and tracking staff time- off requests.
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Works with the Operations Coordinator to add new employees to the Electronic Medical Records (EMR) software; assists with client teams; and supports developing the template, weekly schedule, and the new cohort schedule.
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Works with the clinic reception staff, program supervisors, executive staff, and others to ensure prompt scheduling for parent/caregiver meetings and any other meetings as needed.
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Manages calendars for all shared spaces and works with the facilities team to ensure spaces are prepared for special events, meetings, etc.
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Schedules special events and/or services (i.e., picture day and more), including but not limited to intensive services, community/parent/caregiver classes, etc.
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Schedules meetings, including but not limited to registered behavior technicians (RBTs) and administrative staff and other tasks.
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Performs other duties as assigned.
Requirements
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Physical Requirements:
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Must be able to type and write and sit at a computer for long periods of time
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Travel by automobile
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Minimum Qualifications (Education, Experience, Knowledge, Skills):
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High School Diploma/GED required; college degree preferred.
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Experience with 1 year of Central Reach software preferred, but not required
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Experience with 1 year of Outlook Calendar, organizing and scheduling
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Experience with Microsoft Teams or other online meeting platforms
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Excellent problem-solving and decision-making skills
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Excellent written and verbal communication skills
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Strong customer service and interpersonal skills Strong administrative and organizational skills
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Strong teamwork and leadership skills
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Knowledge of computer systems and applications; Word, Excel, PowerPoint, Outlook, practice management systems, electronic health records
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Ability to prioritize workload and complete priorities to meet the needs of the organization
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Ability to maintain a realistic balance among multiple priorities
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Ability to pass a criminal background check and healthcare registry check
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Ability to pass all drug screenings during time of employment
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